FAQ

Greetings Cards

My greetings cards are printed sustainably in Leeds, UK using an environmentally conscious printing company. 

The paper stock is uncoated stock made from 100% genuine de-inked post consumer waste and FSC® certified. It is processed chlorine free (PCF) and is carbon balanced.

They are printed using environmentally friendly inks.

350gsm

Packaged with a brown kraft envelope and biodegradable and compostable eco cellophane bag

 

Packaging

My packaging aims to be as sustainable as possible. I use eco-craft for all of my packaging needs, they produce eco friendly packaging made in the UK.

My cellophane bags are all compostable and biodegradable.

I post my orders in either paper or cardboard using kraft recyclable tape.

The tissue paper I use is also recycled and recyclable and non toxic.

The stickers used in my packaging are also recycled.

 

Shipping

UK SHIPPING

I post my UK orders using Royal Mail. I aim to send orders out within 2 days. You will be notified when your order ships. You will have a choice between First Class, Second Class or Tracked shipping. If you choose first or second class shipping you will not be given a tracking number as this is not possible with these posting options.

 

INTERNATIONAL SHIPPING

I post worldwide.

I only post using International Tracked shipping, unfortunately this is more expensive than standard shipping but it gives us both peace of mind and your order will arrive quicker and safer. You will receive a tracking number when your order is shipped which you can use on the Royal Mail website to track your order. 

Please note, there may be additional customs charges / import taxes in your country. Unfortunately I cannot accept liability for these. Please bear these potential added costs in mind when deciding whether to purchase.

 

Wall Hangings

How does it work?

I sell my wall hangings two ways: pieces that are ready to ship, and made-to-order pieces from existing designs.

For made-to-order wall hangings I will announce when I'm opening my shop on my instagram and through my newsletter.

The shop will open at a specific time and stay open until I reach the amount of orders I can create in 3 weeks, then I will change all of the listings to SOLD OUT.

It will take me 3 weeks to make the orders and then they will shipped out to you.

 

Do they come with sticks to hang?

Unfortunately I have decided against shipping my wall hangings with the sticks included as it would require me to buy expensive tubes and charge much higher for postage as the parcels would be considerably larger. Including a stick add on option may be something I consider in the future when it makes more financial sense.


The wall hanging I wanted has sold out, will there be more?

I am planning on doing lots of wall hanging drops throughout the year, both of existing designs and new designs. Check out my instagram for updates!